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Practice Management

Lisa Fall

Business Practice Manager

Alison Follis

S5000356.JPGPractice Manager

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration

Jill

Office Team Leader

Liz

Liz.jpgFinance Clerk

Naomi

S5000358.JPGAdministrator

Wendy

Administrator    

Emily

Apprentice

Reception

Lizzie

Receptionist/Prescription ClerkS5000337.JPG

Angie

Angie_Graham.JPG

Julia

Lead Prescription ClerkS5000361.JPG

Ann

Ann_Ellis.jpg

Julie

Tamisa

Elaine

Alice

Jackie

Receptionist/Prescription Clerk

Lucie

Jo

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
 
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