Telephone calls are taken from 8am until 6:30pm each day.

Appointments for GP’s, Practice Nurse and Healthcare Assistant are available both morning and afternoon each day.

The surgery also offers appointments out of the normal surgery hours. Please ask a receptionist for further details.

Diabetic Specialist Nurse Clinics are held at the Atrium Health Centre by Catherine Cross once a month.

The Practice is closed once a quarter during an afternoon session for Staff Training (Protected Learning Time). During these times the surgery will be covered by the Out of Hours (111) service. These dates and times will be displayed both on this website and in surgeries once dates are confirmed and with at least one weeks’ notice to patients.

Telephone calls are taken from 8am until 6:30pm each day.

Crossways Surgery is closed between 12:30 - 13:30 each day.

Calls between 12:30 – 13:30 are taken by the Atrium. During evenings and weekends calls are taken by the Urgent Care Service (111).

Appointments for GP’s, Advanced Nurse Practitioner, Practice Nurse and Healthcare Assistant are available both morning and afternoon each day.

The surgery also offers appointments out of the normal surgery hours. Please ask a receptionist for further details.

The Practice is closed once a quarter during an afternoon session for Staff Training (Protected Learning Time). During these times the surgery will be covered by the Out of Hours (111) service. These dates and times will be displayed both on this website and in surgeries once dates are confirmed and with at least one weeks’ notice to patients.

Call 111 when it's a concern, but less urgent than 999.

111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

If you’re Deaf and want to use the phone service, you can use the NHS 111 British Sign Language service available in your country:

• England – NHS 111 (BSL) interpreter service
• Scotland – NHS 24 111
• Wales – NHS 111 Wales
• Northern Ireland – NHS 111 Northern Ireland

You can also call 18001 111 on a textphone.

How NHS 111 works

You answer questions about your symptoms on the website, or by speaking to a fully trained adviser on the phone.

You can ask for a translator if you need one.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Find out what local service can help you
• Be connected to a nurse, emergency dentist, pharmacist or GP
• Get a face-to-face appointment if you need one
• Be told how to get any medicine you need
• Get self-care advice

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.