Welcome to Atrium Health Centre

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Access

Both Dorchester and Crossways practices have level access to the building.  A lift is available to access the 1st floor at our Dorchester practice.  All facilities at our Crossways practice are on the ground floor. Unfortunately only guide dogs for the hearing/blind are permitted on practice premises.

PLEASE NOTE: The response time for e-consults is 2 working days.

We politely ask that you do not contact the surgery to chase a response before this time.

Staff Training

The surgery will be closed for staff training (protected learning time) during the afternoon of Wednesday 29th January.

Atrium Health Centre: Closed from 3.30pm for the rest of the day.

Crossways Surgery: Closed from 3pm for the rest of the day.

Both sites will re-open on Thursday 30th January at 8.30am. 

If you need a doctor urgently, please phone the Urgent Care Service on 111.

If you have a medical emergency, please phone 999.

Christmas Shoe Boxes and Gifts Bags!

This year staff at the Atrium and Crossways Surgery donated Christmas shoe boxes and gift bags for a number of our patients to wish them a very happy Christmas.  They were surprised and delighted!  Below are a selection of photos.

Merry Christmas and happy New Year to everyone from all the staff.

The Dorset Self-Management Service

Managing life with a health condition isn’t always easy. We know that understanding and keeping track of medications, treatments, tests and appointments with healthcare professionals are important, but also that a health condition affects our emotions, how we feel about ourselves, our social life, hobbies and day to day routines at home. Feeling confident managing all of that can be a challenge.

At Atrium Health Centre, we have a coach and link worker as part of our team. Clinical healthcare professionals like doctors and nurses can be really important to help us manage the medical aspects of our health, and self-management coaches and link workers can help us manage the emotional and practical impact in our day to day life.

The Self-Management Coaches are there to support people with health conditions to feel more confident, and have lots of experience talking about a whole range of subjects: 

• Managing pain and fatigue
• Preparing for appointments
• Accessing information to understand conditions and treatments
• Feeling more confident getting out and about
• Building a network of support around you
• Accepting and coming to terms with having a health condition

The Link Workers are there to focus on connecting people with long term health conditions to groups and activities available to them in their community, they will focus on;

• Improving your social support network and feelings of isolation
• Information sourcing and gaining confidence to attend groups
• Identifying any other non-clinical support options that may be of benefit

Our Coach, Hilary Knowles, is based at Atrium Health Centre on Tuesdays.

Our Link Worker, Ellis Ford, is based at Atrium Health Centre on Thursdays.

They are part of our team here to support you. Lots of patients and their carers say how hard it is when healthcare professionals only have ten minutes, but self-management coaches have up to 45 mins for each session to listen to you and support you. Your GP practice nurse or any member of the reception team can refer you to see the coach, so if you are interested in this, please mention it to one of the team at Atrium Health Centre.

In the case where our staff are not co-located, referrals can be made using our online referral form:

www.helpandcare.org.uk/services/health-coaching/to-self-refer-yourself/

or by phoning our Single Point of Access on 0303 303 0153.

We are currently working toward a more integrated referral process and will keep you informed of further developments.

Influenza Vaccinations

If you are eligible for the flu vaccination please call the surgery to book an appointment.  For information about the vaccine, please click here.

If you already have an appointment booked with a clinician please enquire about your flu vaccination when you attend.

Macmillan Cancer Support - World's Biggest Coffee Morning!

The practice raised £97.53 for Macmillan Cancer Support on Friday 27th September 2019.

Many thanks for the support.

10 Things I Bet You Didn’t Know About Your GP!

To read insider knowledge of exactly how your surgery really works, please click here.

New Electronic Medical Record System at the Atrium Health Centre!

On 14th May 2018 we moved to a new medical record system.  By doing this it means that we are able to share your medical records with other services treating you and therefore have better details about the care you receive from other NHS services in Dorset (and possibly further afield).  Full details can be seen in our leaflet “Sharing your medical information”.

Have you visited the NHS website?

Leave your rating and review for the Atrium Health Centre by clicking here.

nhs.uk is the official health website for the National Health Service in England. It contains thousands of articles, tools and videos, helping you to make the best health and lifestyle choices.

- Access to a range of different services, including a Pharmacy Finder

- Practical health information

- Information regarding management of long-term health conditions

Patient Online Service: Viewing your online medical record (including medications, allergies, vaccinations and test results), ordering prescriptions and booking your appointments

Patients registered with our Surgery can now book appointments and request repeat prescriptions using their computer, tablet or smart phone, at a convenient time to them using this online service. All patient information is kept securely.

This benefits patients, saving them a telephone call or journey to the Surgery and the service can also be used when the Surgery is closed. For patients with long term health conditions, they can be more involved with their healthcare by being able to access test results and track their treatment.

This service operates alongside traditional ways of accessing services and does not replace them. Allowing patients who want to use this service to book appointments and order prescriptions should help others to find it easier to get through on the telephone during busy times of the day.

Please visit the Surgery and speak to one of the receptionists to register for this online service.

You will need to bring with you 2 items of identification; one of photographic ID in date (e.g. a passport or driving license) and proof of your current address (e.g. utility bill, bank statement, or council tax bill - must be dated within the last 3 months).

You will be provided with a letter containing your PIN number, enabling you to register.

Once you have registered, click on the following link to log in: Patient Online Service

Access to online services - patient information leaflet