Our Staff

Doctors

DR LAURA MORGAN

GP Partner Primary qualifications: BM MRCGP Qualified from Southampton 2004

DR TOM RIDDINGTON

GP Partner Primary qualifications: MBBS MRCGP DLM PGCMedEd Registered London 2011. Trainer

Nursing Staff

Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears. Our Healthcare Assistants provide support for our nurses and are able to carry out the following procedures: Blood tests, basic dressings, support to help you stop smoking, pre-diabetic clinic care, ECGs (including 24 hour monitoring), flu vaccinations, B12 injections, blood pressure checks, urine testing, and health promotion (including NHS health checks). To book an appointment please contact reception.

LAURA BALLARD

Advanced Nurse Practitioner

KAREN STEVENS

Lead Practice Nurse

MARIE NOONAN

Practice Nurse

SARA WHITE

Healthcare Assistant

LYDIA DOWN

Registered Nurse Apprentice

MICHELLE KERR

Nursing Associate

Training

The Practice undertakes training for Doctors and Nurses.

Practice Management

LISA FALL

Business Partner Lisa is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. Lisa supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care. She is supported by the executive team and our team of Patient Services Administrators.

NATALIE MCCAFFERTY

Patient Services Manager

ANNE ARMSTRONG

Finance Manager

Health Practitioners

TAMISA HICKS

Paramedic

EMMA PROWSE

PCN Clinical Pharmacist

MARINA MENDES

PCN Clinical Pharmacist

Practice Service Administrators

The Patient Services Administrators provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. The Patient Services Administrators make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with patient records and carrying out searches and practice audits.

Community Nurses

Our District nurse team provide skilled nursing care, advice and assessments for patients who are housebound. Patients eligible for this service are those who: are unable to travel to surgery due to serious illness or disability are recovering from surgery and are too unwell to travel need palliative nursing care have undergone chemotherapy or radiotherapy and travel would be detrimental to recovery need treatment which cannot be appropriately carried out in the surgery setting Our District nurses can be contacted via the Surgery on 01305 251545.

Health Visitors

The health visitors are able to offer support, advice and a listening ear to you and your family; this can include advice on parenting, post-natal depression, sleep, behaviour management, breastfeeding, weaning/feeding. If you would like to speak to a health visitor please ring 01305 217065. The health visitors are based at Frederick Treves House, Poundbury.

Counsellors

Counselling can help you to deal with life problems such as: Relationships Finding lost purpose and meaning Fear and anxiety Grief and loss Making decisions Anger management Forgiveness Personal history issues Dealing with change If you feel counselling might be of help to you, please see a doctor who may refer you to our counsellor or to other counselling services.

Dispensers

Our Dispensary team is based at our Crossways site and dispense medicine for our patients in Crossways and the surrounding area.