NHS e-Referral Service

The NHS e-Referral Service (e-RS) combines electronic booking with a choice of place, date and time for first hospital or clinic appointments. Patients can choose their initial hospital or clinic appointment, book it in the GP surgery at the point of referral, or later at home on the phone or online.

Using the service

If you're a patient, find out more about appointment booking on the NHS.UK website.

Whether you're using e-RS for the first time, or an existing user wanting to make the most of the service, NHS Digital provides a range of material for referrers (such as a general practice), providers (a hospital or clinic) and commissioners.

My Planned Care

While you are waiting for a hospital appointment, treatment or surgery, My Planned Care gives you up-to-date information regarding waiting times and other information to support you.

Please click here to go to the website and search for the relevant hospital and department.

Healthcare Travel Costs Scheme

If you are referred to hospital or other NHS premises for specialist NHS treatment or diagnostic tests by a doctor, dentist or another primary care health professional, you may be able to claim a refund of reasonable travel costs under the Healthcare Travel Costs Scheme (HTCS).

Click here for information regarding who is eligible for the scheme and how to make a claim.

Healthcare Travel Costs Scheme

Self-referral For Local Services

Most referrals to other specialists will require you seeing or speaking with a GP, however there are a number of services locally, listed below that you are able to make self-referrals to.




Drugs & Alcohol

Sexual Health

Smoking Cessation


Weight Management

Young Carers